تخطي إلى المحتوى
    شحن مجاني للطلبات فوق 1000 جنيه • إرجاع خلال 30 يوم
    Store logo

    Returns Policy

    We want you to love your purchase. If not, returns are simple and hassle-free.

    Return Conditions

    Within 30 Days

    Returns must be initiated within 30 days of purchase

    Unworn & Unwashed

    Items must be in original condition with all tags attached

    Original Packaging

    Items should be in the original packaging when possible

    Original Receipt

    Keep your order confirmation for reference

    Easy Return Process

    1

    Initiate Return

    Go to your order and click 'Return Item' or contact us with your order number

    2

    Get Shipping Label

    We will provide you with a prepaid return shipping label via email

    3

    Ship Back

    Pack your item safely and ship it back to us using the provided label

    4

    Receive Refund

    Once received and inspected, your refund will be processed within 5-7 business days

    Frequently Asked Questions

    Can I return sale items?

    Sale items can be returned within 14 days of purchase, same condition as regular items. Final sale items cannot be returned.

    How long does a refund take?

    Once we receive and inspect your return, refunds are processed within 5-7 business days. The funds will appear in your account according to your bank's processing time.

    Can I exchange an item instead?

    Yes! You can exchange items for a different size or color of the same item at no extra cost. Please contact our support team.

    What if an item is defective?

    If you receive a defective or damaged item, contact us immediately with photos. We will offer a replacement or full refund at no cost.

    Do I have to pay return shipping?

    No, we provide prepaid return shipping labels for all eligible returns. You just need to drop off the package.

    Important Information

    • •Items that show signs of wear, damage, or alteration cannot be returned.
    • •Clearance and final sale items cannot be returned. Check the product page for details.
    • •International returns may incur additional costs. We will provide details before processing.

    Need help with your return?

    Our team is here to help. Contact us and we will make the return process as smooth as possible.

    Contact Support